Accessibility
Our commitment to an accessible website
Last updated: June 2025
ALS Mortgage Solutions is committed to ensuring our website and services are accessible to all people, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
We continuously work to improve the accessibility of our digital presence and welcome feedback from users.
Our Commitment
We believe everyone should be able to access information about mortgage and finance services independently. Our commitment includes designing pages with sufficient colour contrast, providing text alternatives for images, ensuring keyboard navigability, and maintaining clear heading structure.
Accessibility Features
Our website includes the following accessibility features:
- •Responsive design that works across desktop, tablet, and mobile devices
- •Semantic HTML structure for screen reader compatibility
- •Descriptive link text and form labels
- •Adjustable text sizing through browser settings
- •Alternative text for meaningful images
Known Limitations
Some third-party content embedded on our site, such as calculator tools and map widgets, may not fully meet accessibility standards. We are working with providers to improve these integrations where possible.
Alternative Access
If you are unable to access any information or service on our website, please contact us. We will provide the information in an alternative format or assist you directly by phone or email.
Feedback
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us at info@alsmortgagesolutions.com.au or call 03 9087 7719.
This accessibility statement is reviewed regularly and updated as we make improvements to our website.